PRIVACY POLICY

The words "We" / "Us" / "Our" / "Company" relate to Go-Ev Mobility Services India Pvt Ltd individually and collectively, while the terms "You" / "Your" / "Yourself" refer to the Users. The word "Services" refers to all of the services provided by Go-Ev Mobility Services India Pvt Ltd.

This Privacy Policy is an electronic record in the form of an electronic contract created in accordance with the Information Technology Act, 2000, its implementing rules, and the amended provisions pertaining to electronic documents/records in various statutes as amended by the Information Technology Act, 2000. This Privacy Statement does not call for a physical, electronic, or digital signature.

This Privacy Policy is a legally enforceable contract between You and the Organization (both terms defined below). The terms of this Privacy Statement will become effective upon Your acceptance of the same (directly or indirectly in electronic form, by registering for the "Mobile App" or using the Company's "Website" or by other means) and will govern Your relationship with the Company in regards to Your use of the Mobile App and Website.

This document is published and shall be interpreted in accordance with the Information Technology (reasonable security practises and procedures and sensitive personal data of information) rules, 2011 under the Information Technology Act, 2000, which mandates the publication of the Privacy Policy for the collection, use, storage, and transfer of sensitive personal data or information.

Please thoroughly review our Privacy Statement. By using the mobile application or website, you signify that you have read, understood, and agree to the Privacy Statement. If You do not agree with the conditions of this Privacy Statement, kindly refrain from using the Mobile App and Website.

You agree to the collection, storage, processing, and transfer of any or all of Your "Personal Information" and "Non-Personal Information" by Us in accordance with the terms of this Privacy Statement by supplying Us with Your Information or by using the services offered by Us. You further agree that the collection, use, storage, and transfer of Your Information will not result in any loss or unjust gain for You or any other party.

 

DATA REGARDING USERS

To use certain Services on Our Mobile App and Website, users may be required to provide the following information: - a) Your mobile number, b) Your name, c) Your email address, d) Your geo-location, home address, work address, e) Your gender, f) Your date of birth and Your credit card or debit card details, occupation, interests, etc. We are able to enhance Our Services and give You with the best user-friendly experience possible thanks to the information contributed by our users.

 

Any information that is openly available and easily accessible to the public, or that is disclosed according to the Right to Information Act, 2005, or any other legislation in effect at the time, shall not be deemed sensitive.

In addition to any Personal Information or other information that You choose to submit to Us, we and Our third party service provider may use a variety of technologies that passively (or automatically) collect certain information whenever You visit or interact with the Services ("Usage Information"). This Usage Things may include the browser You are using, the URL that sent You to Our Services, and all of the sections within Our Services that You visit and interact with, among other information.

All necessary information varies per service, and we may use the aforementioned User information to maintain, protect, and enhance Our Services (including advertising services) as well as to create new services. We will utilise the Personally Identifiable Information you give for the purpose for which it was supplied. Without Your approval, we will not use Your information for any other reason. We may sometimes use your information to alert You of any significant changes or special promotions that may be of interest to You. You may opt out of getting such content at any time by writing Us and requesting to be removed from the mailing list or notification system.

Any information that is openly available and easily accessible to the public, or that is disclosed according to the Right to Information Act, 2005, or any other legislation in effect at the time, shall not be deemed sensitive.

INFORMATION SHARING

There may be times when it is essential for Us to release Your Personal Information to other parties. We may be forced to share Your Personal Information to third parties in order to provide the Services You have requested. However, the disclosure will only be done if it is essential to fulfil the purpose for which you supplied your personal information. Other than as mentioned above, we do not share any Personal Information that You provide to us to any organisation or anyone outside of Our Company unless You have given us permission to do so.

In the following limited circumstances, we will disclose sensitive Personal Information to a third party without the prior consent of the User: (a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of identity verification, or for the prevention, detection, investigation, including cyber incidents, or for prosecution and punishment of crimes. These disclosures are provided in good faith and in the belief that such disclosure is reasonably required for implementing these Terms and for compliance with relevant laws and regulations.

(b) We intend to share such information with its group businesses and the officers and staff of such group companies in order to process Personal Information on its behalf. We further guarantee that these receivers agree to treat this information based on Our instructions and in accordance with this Privacy Statement and any other applicable confidentiality and security measures.

INFORMATION SECURITY

We take precautions against unauthorized data access, modification, disclosure, and destruction. These include internal evaluations of Our data collecting, storage, and processing methods and security measures, as well as suitable encryption and physical security measures to prevent unauthorized access to systems where we hold personal information.

All data collected through Our Mobile App and Website is saved securely in Our database. The database is kept on servers protected by a firewall, with password-protected and restricted server access. No security system is impregnable, regardless of how good Our security measures are. We cannot guarantee the security of Our database, nor can we ensure that the information You provide will not be intercepted during transmission over the Internet.

GRIEVANCE REDRESSAL

Redress Mechanism: Any complaints, abuse, or concerns over material or comments, or violation of these conditions, should be reported promptly to the Grievance Officer outlined below in writing or through email with an electronic signature to Mr. Sunkara Ashok Kumar ("Grievance Officer").

Mr. Sunkara Ashok Kumar (Grievance Officer), Go-Ev Mobility Services India Pvt Ltd.

2nd Floor, Surabhi Gardens, 200ft Bypass Road, Avilala, Tirupati - 51750

CHANGES TO PRIVACY POLICY

This Privacy Policy may be revised or updated on occasion. When this happens, we will update Our Mobile App and Website with the revised Privacy Statement. You may regularly check our Privacy Statement in order to keep informed about how we safeguard Your Personal Information.